PRN Patient Access Specialist - Front Desk & Scheduling

The University of Kansas Health System; Osawatomie (KS); On-site; USD 19,000 - 28,000; Part time

Job summary

The University of Kansas Health System is seeking a PRN Patient Access Representative to support front desk operations at Louisburg, KS locations. Responsibilities include greeting patients, verifying and updating information, scheduling and cancelling appointments, collecting co-pays, and balancing daily payments.

You will route calls, assist with EMR entries, and ensure a smooth patient flow. Required: high school graduate and related experience; preferred: prior healthcare experience.

Qualifications

• High School Graduate
• Previous Related Experience
• Preferred: Previous Healthcare Experience

Responsibilities

• Greets customers in prompt, courteous, and helpful manner.
• Verifies patient information and ensures paperwork is completed and signed; enters/upd ates demographic and insurance information in computer system.
• Maintains appointment scheduling system: scheduling, coordinating, and adjusting appointments; follows No-Show procedures; completes appointment reminder calls.
• Answers telephone promptly; screens calls; takes detailed messages or routes to appropriate staff; distributes information to care team.
• Collects patient co-pay and outstanding balances; balances payments at end of day.
• Prepares office batches and balances patient payments received daily.
• Interfaces with insurance for referrals and information; assists patient with scheduling specialists/tests.
• Checks out patients with visit-specific information and schedules future appointments.
• Maintains clean front desk and waiting area; ensures EMR updates.
• PARs with PAR/Clinical access to EMR enter patient clinical information as assigned; participates in Patient Centered Medical Home team.

Education

High School Graduate

Previous Related Experience

Previous Healthcare Experience

Job description

The University of Kansas Health System is seeking a PRN Patient Access Representative to support front desk operations at Louisburg, KS locations. Responsibilities include greeting patients, verifying and updating information, scheduling and cancelling appointments, collecting co-pays, and balancing daily payments.

You will route calls, assist with EMR entries, and ensure a smooth patient flow. Required: high school graduate and related experience; preferred: prior healthcare experience.