Urgent Care Patient Access Specialist

Overlake Hospital Medical Center; Redmond (WA); On-site; USD 30,610 - 45,915; Full time

Benefits offered by this job

Medical insurance premiums as low as $0

Tuition reimbursement up to $10,000 per year

Generous retirement plan matching

Pre-tax and Roth retirement savings plans

Free parking and Orca transit passes

Job summary

Overlake Hospital Medical Center is hiring a Patient Services Representative for their Redmond Urgent Care. This role focuses on providing exceptional customer service and coordinating communication for patient check-ins. Qualified candidates should have a high school diploma and experience in a medical setting. The position offers flexible hours, competitive pay between $22.22 - $33.33 per hour, and a supportive work environment with various employee benefits.

Qualifications

• Minimum 1 year of administrative experience in a medical facility preferred.
• Previous physician office, hospital or other frontline customer contact experience preferred.
• Demonstrated ability to work effectively in stressful situations.

Responsibilities

• Provide customer and front office services to patients.
• Coordinate communications among staff, patients, and providers.
• Collect records and ensure distribution via the electronic medical record system.

Skills

Customer service

Communication skills

Telephone etiquette

Multi-tasking

Organizational skills

Education

High school diploma or GED

Tools

Electronic medical record system (Epic)

Job description

Overlake Hospital Medical Center is hiring a Patient Services Representative for their Redmond Urgent Care. This role focuses on providing exceptional customer service and coordinating communication for patient check-ins. Qualified candidates should have a high school diploma and experience in a medical setting. The position offers flexible hours, competitive pay between $22.22 - $33.33 per hour, and a supportive work environment with various employee benefits.