Urgent Care Patient Access Champion

100 LCMC Health; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

LCMC Health is seeking a Patient Access Associate to greet patients, manage rapid check-ins, and coordinate with clinical teams in an urgent care setting. You will verify insurance, collect documentation, and help patients navigate scheduling and financial responsibilities with empathy and efficiency.

In a fast-paced environment, you will stay calm, detail-oriented, and compassionate while supporting both patients and staff.

Qualifications

• High School Diploma/GED or equivalent OR 2 years of work experience.
• Strong customer service and communication skills.
• Ability to stay calm and organized in a fast-paced environment.

Responsibilities

• Greet and assist walk-in patients and visitors with urgency and empathy.
• Manage high-volume check-ins, registrations, and patient flow.
• Accurately verify insurance, demographics, and required documentation.
• Coordinate with clinical teams to ensure patients are seen efficiently.
• Answer phones and assist with scheduling when needed.
• Explain financial responsibilities and collect payments appropriately.

Skills

Customer service

Communication

Attention to detail

Multitasking

Compassion

Education

High School Diploma/GED

Job description

LCMC Health is seeking a Patient Access Associate to greet patients, manage rapid check-ins, and coordinate with clinical teams in an urgent care setting. You will verify insurance, collect documentation, and help patients navigate scheduling and financial responsibilities with empathy and efficiency.

In a fast-paced environment, you will stay calm, detail-oriented, and compassionate while supporting both patients and staff.