Urgent Care Operations Supervisor II

UnitedHealth Group; Braintree (MA); On-site; USD 60,000 - 107,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive & recognition programs

Equity stock purchase & 401k

Job summary

UnitedHealth Group is seeking a Supervisor, Operational Services II for Urgent Care in Braintree to oversee staff and daily Site operations, ensuring patient flow and service levels while assisting with budget development and management. The role requires 3–5+ years of medical practice, EMS/EMR proficiency, strong organizational and leadership skills, and a Bachelor’s degree in a relevant discipline.

A comprehensive benefits package is provided and opportunities for professional growth within

Qualifications

• 3–5+ years of medical practice experience.
• Demonstrated knowledge of medical support functions in an ambulatory care setting.
• Electronic medical record (EMR) experience or aptitude to master the EMR.
• Computer experience with word processing and spreadsheet programs.
• Demonstrated organizational, leadership and teamwork skills.
• Demonstrated problem resolution skills.
• Driver's license and access to reliable transportation.

Responsibilities

• Supervise staff and daily operations for Service Line operations in Urgent Care at the Braintree site (or combination of locations).
• Establish and maintain systems to ensure patient service and clinical flow meet organizational objectives.
• Assist with development, monitoring and management of department budgets.

Skills

Medical practice experience

EMR experience

Leadership

Organizational skills

Problem resolution

Driver's license

Computer literacy (Word/Excel)

Education

Bachelor’s Degree in a relevant discipline

Tools

MS Word

MS Excel

Job description

UnitedHealth Group is seeking a Supervisor, Operational Services II for Urgent Care in Braintree to oversee staff and daily Site operations, ensuring patient flow and service levels while assisting with budget development and management. The role requires 3–5+ years of medical practice, EMS/EMR proficiency, strong organizational and leadership skills, and a Bachelor’s degree in a relevant discipline.

A comprehensive benefits package is provided and opportunities for professional growth within