Urgent Care Operations Leader | Multi-Clinic, Indy Area

IU Health; Indianapolis (IN); On-site; USD 90,000 - 150,000; Full time

Job summary

Indiana University Health is seeking a Practice Administrator for Urgent Care to lead multiple clinics and drive operational excellence across an assigned territory. This role requires a strong onsite presence to guide clinic leaders, providers, and staff toward high-quality care and exceptional patient experiences.

You will oversee day-to-day operations, advance strategic priorities, and ensure seven-day urgent care coverage with occasional early-morning, evening, weekend, or holiday needs.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field required.
• Master of Healthcare Administration (MHA) or MBA preferred.
• 7-10 years of progressive healthcare leadership experience required.
• Minimum of 5 years of leadership experience in ambulatory or outpatient settings, including 3-5 years managing physician practice operations.
• Strong knowledge of healthcare operations, care delivery models, financial management, regulatory requirements, and healthcare legislation.

Responsibilities

• Oversee day-to-day operations, performance, and strategic priorities across multiple urgent care locations.
• Build strong clinic leadership and advance organizational initiatives to improve care and patient experience.
• Maintain a visible onsite presence and lead through change across sites.
• Coordinate travel between Downtown, Broad Ripple, Noblesville, and Muncie clinics and ensure 7-day operation coverage.

Skills

Healthcare leadership

Operational excellence

Team development

Budget & financial mgmt

Change management

Stakeholder engagement

Healthcare technology systems

Education

Bachelor's degree in Healthcare Administration, Business Administration, or related field

Master of Healthcare Administration (MHA) or MBA

Job description

Indiana University Health is seeking a Practice Administrator for Urgent Care to lead multiple clinics and drive operational excellence across an assigned territory. This role requires a strong onsite presence to guide clinic leaders, providers, and staff toward high-quality care and exceptional patient experiences.

You will oversee day-to-day operations, advance strategic priorities, and ensure seven-day urgent care coverage with occasional early-morning, evening, weekend, or holiday needs.