Urgent Care Office Supervisor — People & Ops Leader

Summit Health; United States; On-site; USD 33,000 - 37,000; Full time

Job summary

Summit Health is seeking an Office Supervisor to oversee administrative, financial, and operational aspects of an urgent care site. The role focuses on patient flow, scheduling, and maintaining a welcoming environment for all visitors.

Requirements include a high school diploma, a management degree preferred, at least 1 year of supervising experience, strong communication, MS Office proficiency, and a BLS certification at hire. On-site with weekend flexibility.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Minimum 1 year of supervising or managing experience.
• Strong communication skills and ability to multitask.
• Proficient with Microsoft Office applications.
• Bilingual language skills preferred based on site location.
• BLS certification required at time of hire.

Responsibilities

• Site management including performance monitoring and patient flow.
• Assist Practice Manager with staff scheduling for non-providers.
• Order medical and office supplies; manage daily site operations.
• Open and close the site as required and ensure a hospitable environment.
• Build positive communication with providers and team; coaching and development.
• Ensure HIPAA compliance and maintain patient confidentiality.

Skills

Exceptional communication

Multitasking

Microsoft Office

Bilingual language skills

Feedback delivery

Education

Bachelor’s degree in management

Tools

Microsoft Office

Job description

Summit Health is seeking an Office Supervisor to oversee administrative, financial, and operational aspects of an urgent care site. The role focuses on patient flow, scheduling, and maintaining a welcoming environment for all visitors.

Requirements include a high school diploma, a management degree preferred, at least 1 year of supervising experience, strong communication, MS Office proficiency, and a BLS certification at hire. On-site with weekend flexibility.