Urgent Care Medical Scheduler – Streamlined Follow-Ups

UofL Health, Inc.; Louisville (KY); Hybrid; USD 17,000 - 25,000; Part time

Job summary

UofL Health in Louisville, KY, is seeking a part-time Medical Scheduler for the Northeast Medical Center location. The role involves coordinating follow-up visits and tests, obtaining pre-certifications, scheduling procedures, and communicating clear instructions to patients.

The candidate will contact patients by phone and provide follow-up letters with instructions, operating within HIPAA guidelines and a team-based environment.

Qualifications

• Experience scheduling patients for follow-up visits, tests or procedures.
• Ability to communicate clearly with patients and staff.
• Knowledge of HIPAA privacy and security requirements.

Responsibilities

• Schedules follow up/return visits to our office for patients.
• Obtains appropriate pre-certification and pre-authorizations, as needed.
• Schedules medical tests and procedures for patients.
• Discusses patient instructions for procedures with patient so patient has clear understanding of what is expected.
• Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions.
• Uses Epic, Centricity Business, online paging systems and retrieves information from other hospital systems.

Skills

Scheduling

Phone communication

HIPAA compliance

Tools

Epic

Centricity Business

Online paging systems

Job description

UofL Health in Louisville, KY, is seeking a part-time Medical Scheduler for the Northeast Medical Center location. The role involves coordinating follow-up visits and tests, obtaining pre-certifications, scheduling procedures, and communicating clear instructions to patients.

The candidate will contact patients by phone and provide follow-up letters with instructions, operating within HIPAA guidelines and a team-based environment.