Urgent Care Front Office Medical Assistant

Southern-California-Emergency-Medicine; Redlands (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Southern-California-Emergency-Medicine in Redlands is seeking a friendly front office Medical Assistant for a fast-paced urgent care. The role focuses on patient check-in/out, insurance verification, and courteous front-desk service. Applicants should have a Medical Assistant Certificate, CPR-BLS, and fluency in English; Spanish preferred.

Prior experience welcomed but not required. The hourly rate ranges from $18 to $23, based on experience, with opportunities to contribute to a

Qualifications

• Medical Assistant Certificate is required.
• CPR-BLS certification is required.
• English language proficiency required.
• High School Diploma or GED required.

Responsibilities

• Greet patients warmly and kindly on the phone and in person, make them feel welcome.
• Efficiently check patients in and out.
• Verify insurance and collect co-payments.
• Must have good verbal and written communication skills.
• Able to read, understand, and follow oral and written instructions.
• Demonstrate compassion to patients.
• Ability to calm upset patients and resolve their issues.
• Perform other assigned duties or those within the front office scope.

Skills

Customer service

Verbal communication

Written communication

Education

Medical Assistant Certificate

High School Diploma or GED

CPR-BLS

Job description

Southern-California-Emergency-Medicine in Redlands is seeking a friendly front office Medical Assistant for a fast-paced urgent care. The role focuses on patient check-in/out, insurance verification, and courteous front-desk service. Applicants should have a Medical Assistant Certificate, CPR-BLS, and fluency in English; Spanish preferred.

Prior experience welcomed but not required. The hourly rate ranges from $18 to $23, based on experience, with opportunities to contribute to a