Urgent Care Front Desk & Patient Advocate

CRH Healthcare, LLC; Frederick (MD); Vor Ort; USD 19.000 - 25.000; Teilzeit

Benefits dieser Stelle

On-the-job Training

Employee flat-rate medical services at

Flexible Work Schedules

Generous PTO Plan

Employee Assistance Program

Complimentary Financial Planning

Collaborative Work Environment

Annual Merit Increases

Zusammenfassung

Patriot Urgent Care is seeking a Part-time Patient Services Representative to handle front desk duties at our Frederick, MD clinics. You will greet patients, verify insurance, collect copays, answer calls, and support clinical staff to deliver efficient patient care.

The role requires empathy, strong communication, and the ability to work two 12-hour shifts with rotating weekends. Prior front desk experience in healthcare is preferred, with familiarity of EMR systems and basic computer skills.

Qualifikationen

• High school diploma or equivalent.
• Minimum of one (1) year of reception/front desk experience (coordinator, receptionist, clerk, agent, specialist, etc.)
• Customer service experience in a healthcare outpatient setting preferred
• Ability to work up to 12-hour shifts during the week or weekend as needed
• Ability to escort or transport patients by wheelchair or stretcher when needed
• Detail-oriented with excellent interpersonal communication skills
• Basic computer skills including familiarity with electronic medical records
• Types 25 words per minute

Aufgaben

• Promptly greet patients and visitors in the waiting area in a friendly and helpful manner.
• Check in patients, verify insurances, update necessary patient information in the system, and collect copay.
• Serve as a patient advocate to provide world-class care in coordination with clinical staff and providers.
• Promptly answer incoming phone calls.
• Maintain a neat and orderly waiting room.
• Assist patients with ambulatory difficulties, including obtaining wheelchairs and provide assistance with walking.
• Responsible for opening and closing clinic procedures and reporting.
• Perform additional clerical duties as necessary.

Kenntnisse

Customer service

Communication skills

Ausbildung

High school diploma or equivalent

Tools

Electronic Medical Records

Jobbeschreibung

Patriot Urgent Care is seeking a Part-time Patient Services Representative to handle front desk duties at our Frederick, MD clinics. You will greet patients, verify insurance, collect copays, answer calls, and support clinical staff to deliver efficient patient care.

The role requires empathy, strong communication, and the ability to work two 12-hour shifts with rotating weekends. Prior front desk experience in healthcare is preferred, with familiarity of EMR systems and basic computer skills.