Medical Front Desk: Insurance & Billing Pro

American Family Care; Tennessee; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health coverage

Health Savings Account (HSA)

Short & Long-Term Disability + Life

401(k) with Employer Match

Paid Time Off

Employee Assistance Program

Uniform Allowance

Verizon Discount

Job summary

American Family Care is seeking a Medical Receptionist to handle insurance verification and billing while delivering patient-centered service at the front desk. You will verify coverage before services and explain costs to patients, helping resolve discrepancies and safeguard clinic revenue.

Join AFC to support a welcoming patient experience, process appointments, and maintain HIPAA-compliant records in a fast-paced urgent care setting.

Qualifications

• Must have insurance verification and billing experience.
• Ability to explain costs clearly to patients.
• Detail-oriented with careful handling of patient data.
• Experience in a medical office or customer service role.
• Familiar with EMR systems and medical billing software.

Responsibilities

• Verify insurance coverage before services.
• Explain billing processes and costs to patients.
• Identify and resolve insurance discrepancies.
• Process payments and schedule appointments at the front desk.
• Maintain HIPAA-compliant patient records.
• Greet patients with warmth and professionalism.

Skills

Insurance verification

Medical billing

Customer service

HIPAA compliance

Financial counseling

Education

High school diploma

X-Ray Tech certification

Medical Assistant certification

Tools

EMR systems

Medical billing software

Job description

American Family Care is seeking a Medical Receptionist to handle insurance verification and billing while delivering patient-centered service at the front desk. You will verify coverage before services and explain costs to patients, helping resolve discrepancies and safeguard clinic revenue.

Join AFC to support a welcoming patient experience, process appointments, and maintain HIPAA-compliant records in a fast-paced urgent care setting.