Urgent Care Center Manager – Lead Team & Patient Experience

Novant Health Urgent Cares; Hoffmeyer Crossroads (SC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Employer-paid life insurance

Employer-matched 403(b)

Free urgent care visits with PPO insurance

Short- and long-term disability insurance

Generous PTO package

Employee Assistance Program (EAP)

Job summary

Novant Health Urgent Care is looking for a Center Manager to oversee operations at our Hoffmeyer location in South Carolina. The role involves managing a team of healthcare professionals, ensuring compliance with standards, and enhancing patient care experiences.

The ideal candidate will have at least 3 years of healthcare experience and strong leadership skills, along with an associate degree or equivalent experience. We offer comprehensive benefits including medical, dental, and career growth opportunities.

Qualifications

• Minimum of 3 years of experience in healthcare.
• At least 1 year of leadership experience.
• Extensive knowledge of medical terminology.

Responsibilities

• Manage, motivate and inspire a team of healthcare professionals.
• Oversee all aspects of center operations including staffing and patient flow.
• Take ownership of center turnover to improve team engagement.

Skills

Strong interpersonal and customer service skills

Proficiency in project management and time management

Excellent verbal and written communication skills

Analytical mindset with ability to interpret complex data

Competence in Microsoft Office applications

Education

Associate degree or equivalent work experience

Tools

Electronic Medical Records

Job description

Novant Health Urgent Care is looking for a Center Manager to oversee operations at our Hoffmeyer location in South Carolina. The role involves managing a team of healthcare professionals, ensuring compliance with standards, and enhancing patient care experiences.

The ideal candidate will have at least 3 years of healthcare experience and strong leadership skills, along with an associate degree or equivalent experience. We offer comprehensive benefits including medical, dental, and career growth opportunities.