Center Manager - Murrells Inlet

Novant Health Urgent Cares; Murrells Inlet (SC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Employer-paid life insurance

401(k) plan with company match

Paid time off (PTO)

Continuing education assistance

Job summary

Novant Health Urgent Care in Murrells Inlet, SC, is seeking a Center Manager to lead a team of healthcare professionals and ensure exceptional patient care and efficient operations. You will oversee staffing, patient flow, regulatory compliance, and performance metrics, while driving engagement, training, and cost control.

Open to weekends and holidays as needed. Join a large urgent care network committed to quality care and professional growth, with comprehensive benefits and a collaborative

Qualifications

• Associate degree or equivalent work experience.
• Minimum 3 years in healthcare with leadership.
• Willingness to work flexible hours, including weekends and holidays.
• Strong interpersonal and customer service skills.
• Proficient in project management and data interpretation.

Responsibilities

• Lead a team of healthcare professionals to deliver quality care.
• Oversee center operations, staffing, patient flow, and regulatory compliance.
• Improve turnover and staff engagement.
• Report to Regional Operations Director with performance metrics.
• Monitor patient wait times and ensure a positive experience.
• Ensure credentialing and regulatory standards.
• Review finances to meet budget and KPIs.
• Conduct interviews, scheduling, evaluations, and supply orders.
• Verify daily closeout procedures and proper documentation.
• Champion patient care and center operations.

Skills

Leadership

Healthcare operations

Project management

Communication

EMR knowledge

MS Office

Customer service

Education

Associate degree or equivalent

Tools

EMR software

MS Office

Job description

Novant Health Urgent Care

Novant Health Urgent Care provides exceptional healthcare through our network of urgent care centers and physical therapy facilities across South Carolina. Non‑medical management and administrative services for Novant Health Urgent Care are based in our Columbia, South Carolina office location. For decades, we have been committed to providing exceptional, convenient, and affordable healthcare experiences to families and communities throughout the Palmetto State.

Join Our Care Teams!

As the largest urgent care group in South Carolina, Novant Health Urgent Care (formerly Doctors Care) has served quality urgent and family care to communities across South Carolina for more than 40 years. We provide exceptional healthcare to patients of all ages and conditions, making it easy to get the right care, right away.

Join our team of medical professionals and become a part of the preferred urgent care provider in South Carolina.

Novant Health Urgent Care centers are open evenings and weekends. They are staffed by licensed physicians, physician assistants, nurse practitioners, licensed nurses, certified medical assistants, laboratory technicians, registered radiographic technologists, and administrative support staff.

The Best Place for Care. The Best Place to Work.

Why choose a career at Novant Health Urgent Care?

Quality patient care is at the center of our mission, and we are dedicated to providing the same care for our employees.

Benefits

• Medical, Dental, and Vision Insurance with PPO and HDHP plan options
• Employer‑paid life insurance
• Employer‑matched 403(b)
• Free urgent care visits with PPO insurance
• Employer‑matched HSA
• Short‑ and long‑term disability insurance
• Generous PTO package
• Employee Assistance Program (EAP)
• Numerous opportunities for career growth

• Competitive wages with annual market data review
• Incentive Pay Program
• Continuing Education Reimbursement
• Eligible employer under the Public Service Loan Forgiveness (PSLF) Program
• UpToDate Subscription
• 403(b) with 100% vested match
• Health Reimbursement Account
• Flexible Spending Account
• Short term and Long‑term Disability
• Whole and Term Life Insurance

Position

Title: Center Manager – Murrells Inlet, SC

Location: Murrells Inlet, SC

Job ID: 8849

Openings: 1

Employment Type: Full‑Time

Office: Novant Health Urgent Care, Columbia, NC

Key Responsibilities

• Manage, motivate, and inspire a team of healthcare professionals to uphold the center's mission and vision while enhancing service delivery and fostering continuous improvement.
• Oversee all aspects of center operations, including staffing, patient flow, and adherence to regulatory standards, identifying and implementing opportunities for enhancement.
• Take ownership of center turnover, implementing strategies to improve team engagement and efficiency.
• Communicate regularly with the Regional Operations Director to address issues promptly and provide recommendations for improvement.
• Monitor patient flow to minimize wait times and ensure a positive patient experience.
• Ensure compliance with regulatory standards and credentialing requirements.
• Review financial statements and operating metrics to meet or exceed annual budget and key performance indicators.
• Act with integrity and honesty in all business transactions and implement corporate‑led initiatives effectively.
• Conduct interviews, schedule staff, perform performance evaluations, and manage supply orders to support center operations.
• Verify daily closeout procedures and ensure proper documentation.
• Provide expertise and champion patient care within the center.

Qualifications

Required:

• Associate degree or equivalent work experience.
• Minimum of 3 years of experience in healthcare.
• At least 1 year of leadership experience.
• Extensive knowledge of medical terminology.
• Willingness to work flexible hours, including weekends and holidays.
• Strong interpersonal and customer service skills.
• Proficiency in project management and time management.
• Excellent verbal and written communication skills.
• Analytical mindset with the ability to interpret complex data.
• Competence in Microsoft Office applications.
• Resilience and flexibility in adapting to shifting priorities.
• Knowledge of Electronic Medical Records and healthcare technology.

Preferred:

• Registered Nurse or Licensed Practice Nurse (non‑clinical supervision if not an RN).
• Medical Assistant (2 or more).
• Patient Service Representative I/II.
• Experience with X‑ray Technologist duties (non‑clinical supervision if not an X‑ray Technologist).

We will never initiate contact with you by text message. We will only contact you by phone or email. If you receive a communication that you believe to be suspicious or fraudulent, please forward it to us immediately at [e-mail].