Urgent Care Center Manager I — Lead a High-Impact Team

Exer Urgent Care; California; On-site; USD 65,000 - 90,000; Full time

Job summary

Exer Urgent Care in San Fernando Valley seeks a Center Manager I to supervise daily center operations, manage staff, and ensure exceptional patient service. You will coordinate scheduling, payroll, EMR accuracy, and budgeting while upholding HIPAA, safety, and company policies.

This role requires leadership, strong communication, and flexibility to work a 12-hour schedule across 363 days a year. The position reports to Center Manager II or Regional Operations Director and focuses on maintaining

Qualifications

• Must be patient-focused and can deliver high level customer service at all times.
• Flexible schedule with 12 hours/day, 363 days/year; some nights and weekends.
• Ability to multi-task in a fast-paced environment with changing priorities.
• Ability to lead by example, motivate a team and stay calm under pressure.
• Excellent interpersonal and communication skills; strong attention to detail.
• Comfortable with computers and learning software (e.g. Office, EMR systems).
• HIPAA/OSHA knowledge preferred; Codonix and VIPA software experience preferred.

Responsibilities

• Oversee clinic operations and staffing for assigned center.
• Interview, hire, train and mentor teammates.
• Manage monthly staff schedules and payroll approvals.
• Ensure attendance, compliance and adherence to policies.
• Maintain EMR records and billing procedures with accuracy.
• Handle vendor relations, supply orders and budget considerations.
• Promote exceptional customer service and patient experience.
• Lead staff meetings, daily huddles and team communications.
• Collaborate with regional and corporate teams to optimize operations.

Skills

Leadership

Customer service

Communication

Multitasking

Time management

Problem solving

Team motivation

Adaptability

Education

Bachelor's degree in business

Tools

Microsoft Office

ADP

Job description

Exer Urgent Care in San Fernando Valley seeks a Center Manager I to supervise daily center operations, manage staff, and ensure exceptional patient service. You will coordinate scheduling, payroll, EMR accuracy, and budgeting while upholding HIPAA, safety, and company policies.

This role requires leadership, strong communication, and flexibility to work a 12-hour schedule across 363 days a year. The position reports to Center Manager II or Regional Operations Director and focuses on maintaining