Upsell & Cross-Sell Account Executive

Justworks; Phoenix (AZ); On-site; USD 92,000 - 114,000; Full time

Job summary

Justworks is seeking an Account Development Executive in the Phoenix area to own the end-to-end post-sale upsell and cross-sell cycle, coordinating with Customer Success, Support, and product specialists to drive revenue growth. You will use Salesforce and Salesloft to manage the pipeline and ensure accurate data while delivering consultative sales experiences.

The role requires 3+ years in account executive sales with upsell responsibilities, strong communication skills, and the ability to

Qualifications

• Minimum 3 years' experience in an Account Executive or sales role with upsell responsibilities.
• 1+ year managing a complete and consultative sales cycle and closing.
• Proven ability to manage a sales pipeline and meet or exceed revenue targets.
• Strong written and verbal communication skills; ability to simplify complex topics.
• Cross-functional collaboration with other teams and stakeholders.
• Highly organized, detail-oriented, and able to manage multiple priorities.

Responsibilities

• Own the end-to-end sales cycle for post-sale upsell and cross-sell opportunities from discovery to quoting and contracting.
• Serve as the primary contact for product-specific upsell motions with CSMs, Support, and Customer Retention as needed.
• Leverage AI-enabled tooling and prospecting systems to reach customers at the right time and message.
• Partner with product Specialists to deliver consultative sales experiences and support quoting strategies.
• Ensure seamless handoffs to onboarding and support teams and manage expectations throughout the journey.
• Meet or exceed sales quotas tied to upsell and cross-sell revenue targets.

Skills

Sales experience

Upsell and cross-sell

Sales cycle management

Cross-functional collaboration

Communication

Tools

Salesforce

Salesloft

Job description

Justworks is seeking an Account Development Executive in the Phoenix area to own the end-to-end post-sale upsell and cross-sell cycle, coordinating with Customer Success, Support, and product specialists to drive revenue growth. You will use Salesforce and Salesloft to manage the pipeline and ensure accurate data while delivering consultative sales experiences.

The role requires 3+ years in account executive sales with upsell responsibilities, strong communication skills, and the ability to