Post-Sale Growth & Upsell Specialist

Justworks, Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 92,000 - 114,000; Full time

Job summary

Justworks in Phoenix, AZ is seeking an Account Development Executive to manage the end-to-end sales cycle for post-sale upsell and cross-sell opportunities. You will be the primary contact for product-specific upsell motions, collaborating with CSMs, Support, and Customer Retention to drive revenue expansion.

We value strong communication, cross-functional teamwork, and the ability to simplify complex topics for customers.

Qualifications

• 3+ years in an Account Executive or sales role with upsell responsibilities.
• 1+ year managing a complete and consultative sales cycle and closing.
• Proven ability to manage a sales pipeline and meet revenue targets.
• Familiarity with CRM tools (Salesforce preferred).

Responsibilities

• Own end-to-end sales cycle for post-sale upsell and cross-sell opportunities.
• Serve as primary contact for product-specific upsell motions in collaboration with CSMs, Support, and Retention.
• Leverage AI-enabled tooling and prospecting systems to reach customers at the right time and message.
• Partner with product specialists to deliver expert-backed, consultative sales experiences.
• Ensure seamless handoff to onboarding and support teams with clear expectations.
• Use Salesforce, Salesloft, and quoting systems to manage pipeline and document activities.
• Collaborate with internal teams to refine SOPs and drive scalable growth of post-sale revenue.
• Meet or exceed sales quotas tied to upsell and cross-sell revenue targets.

Skills

Sales experience

Upsell & cross-sell

CRM (Salesforce)

Clear communication

Tools

Salesloft

Quoting systems

Job description

Justworks in Phoenix, AZ is seeking an Account Development Executive to manage the end-to-end sales cycle for post-sale upsell and cross-sell opportunities. You will be the primary contact for product-specific upsell motions, collaborating with CSMs, Support, and Customer Retention to drive revenue expansion.

We value strong communication, cross-functional teamwork, and the ability to simplify complex topics for customers.