Upscale Server - Guest-First Service & Growth

Kona Grill - Huntsville; Elko (AL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Life & Disability Insurance

Other Insurance Options

401(k) Plan

Dining Discounts

Career Growth

Paid Time Off

EAP

Commuter Benefits

Dependent Care Benefits

Job summary

Kona Grill - Huntsville is seeking a Server to provide exceptional service in a fast-paced, upscale dining setting. You will greet guests, explain menu details, and take accurate orders to ensure a memorable dining experience.

Join our team to deliver expert beverage guidance, attentive service, and smooth operation during busy shifts while promoting guest satisfaction and growth within a global hospitality brand.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment is preferred.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.

Responsibilities

• Greeting guests warmly and guiding them through the Vibe Dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders, entering them into the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy.
• Monitor guest satisfaction, address concerns professionally and efficiently.
• Assist team members as needed to maintain a smooth service flow.
• Perform opening and closing side work as assigned by management.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit.

Skills

Serving experience

Hospitality knowledge

Multi-tasking under pressure

Guest-first mindset

Stand/walk with trays

Availability nights/weekends/holidays

Job description

Kona Grill - Huntsville is seeking a Server to provide exceptional service in a fast-paced, upscale dining setting. You will greet guests, explain menu details, and take accurate orders to ensure a memorable dining experience.

Join our team to deliver expert beverage guidance, attentive service, and smooth operation during busy shifts while promoting guest satisfaction and growth within a global hospitality brand.