Upscale Server: Guest-Centric Service & Wine Pairings

Harri; Wheeling (IL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Dining Discounts

Complimentary Onsite Meals

Career Development

Paid Sick Time

Employee Assistance Program (EAP)

Commuter Benefits

Dependent Care Benefits

Paid Time Off

Traditional and Roth 401(k) Plan

Job summary

The ONE GROUP is seeking a Server to deliver exceptional service in our upscale dining venues. You will create a welcoming atmosphere, anticipate guest needs, and provide expert menu knowledge to enhance the guest experience.

Join a global hospitality brand with opportunities for growth and a comprehensive benefits package, including health options for full-time staff, a 401(k) plan, paid time off, EAP, and dining discounts. We verify U.S. employment eligibility.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.
• Ability to stand, walk, and carry trays for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience
• Provide detailed knowledge of the menu, specials, and beverage pairings
• Take accurate food and beverage orders, entering them into the POS system
• Deliver food and beverages promptly, ensuring proper presentation and accuracy
• Monitor guest satisfaction, address concerns professionally and efficiently
• Assist team members as needed to maintain a smooth and seamless service flow
• Perform opening and closing side work as assigned by the management team
• Maintain clean and organized service areas throughout the shift
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return

Skills

Customer service

Communication

Multi-tasking

Guest-focused

Team player

Conflict resolution

Tools

POS system

Job description

The ONE GROUP is seeking a Server to deliver exceptional service in our upscale dining venues. You will create a welcoming atmosphere, anticipate guest needs, and provide expert menu knowledge to enhance the guest experience.

Join a global hospitality brand with opportunities for growth and a comprehensive benefits package, including health options for full-time staff, a 401(k) plan, paid time off, EAP, and dining discounts. We verify U.S. employment eligibility.