Upscale Server - Elevate Guests, Grow in Hospitality

Kona Grill - Cincinnati; Liberty Township (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Group Life and Disability Insurance

401(k) Plan (Traditional & Roth)

Employee Dining Discounts

Complimentary onsite meals

Paid Time Off

Employee Assistance Program (EAP)

Commuter and Dependent Care Benefits

Job summary

The ONE GROUP's Kona Grill Cincinnati is seeking a Server to deliver exceptional service in a lively, upscale setting. You will anticipate guest needs, provide menu and beverage recommendations, and ensure a memorable dining experience. Candidates should have prior high-volume dining experience, strong knowledge of food, wine, and cocktails, and the ability to multitask under pressure.

Availability nights, weekends, and holidays is required. We use eVerify to confirm U.S. employment eligibility.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment
• Strong knowledge of food, wine, and cocktails
• Ability to multi-task, work under pressure in a fast-paced setting
• Excellent communication and guest-first attitude
• Ability to stand, walk, and carry trays for extended periods
• Availability to work nights, weekends, and holidays

Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience
• Provide detailed knowledge of the menu, specials, and beverage pairings
• Take accurate food and beverage orders, entering them into the POS system
• Deliver food and beverages promptly, ensuring proper presentation and accuracy
• Monitor guest satisfaction, address concerns professionally and efficiently
• Assist team members as needed to maintain a smooth and seamless service flow
• Perform opening and closing side work as assigned by the management team
• Maintain clean and organized service areas throughout the shift
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return

Skills

Guest service

Menu & beverage knowledge

Multitasking

Communication

Professional appearance

Job description

The ONE GROUP's Kona Grill Cincinnati is seeking a Server to deliver exceptional service in a lively, upscale setting. You will anticipate guest needs, provide menu and beverage recommendations, and ensure a memorable dining experience. Candidates should have prior high-volume dining experience, strong knowledge of food, wine, and cocktails, and the ability to multitask under pressure.

Availability nights, weekends, and holidays is required. We use eVerify to confirm U.S. employment eligibility.