Upscale Server - Exceptional Service, Career Growth

Benihana - Cincinnati I; Cincinnati (OH); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

401(k) plan

Dining discounts

Career development

Paid time off

Paid sick time

EAP

Job summary

The One Group is seeking a Server to deliver exceptional service in a vibrant Vibe Dining environment in Cincinnati. You will anticipate guest needs, offer menu and beverage recommendations, and ensure guests leave with a memorable experience.

Ideal candidates have experience in high-volume, upscale dining, strong knowledge of food and beverages, and the ability to multitask under pressure while maintaining a guest-first attitude.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred.
• Knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.
• Ability to stand, walk, and carry trays for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greet guests warmly and guide them through the Vibe Dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders, entering them into the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy.
• Monitor guest satisfaction, address concerns professionally and efficiently.
• Assist team members as needed to maintain a smooth and seamless service flow.
• Perform opening and closing side work as assigned by the management team.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return.

Skills

High-volume service

Upscale dining

Guest-focused

Multitasking

Excellent communication

Positivity under pressure

Tools

POS system

Job description

The One Group is seeking a Server to deliver exceptional service in a vibrant Vibe Dining environment in Cincinnati. You will anticipate guest needs, offer menu and beverage recommendations, and ensure guests leave with a memorable experience.

Ideal candidates have experience in high-volume, upscale dining, strong knowledge of food and beverages, and the ability to multitask under pressure while maintaining a guest-first attitude.