Upscale Restaurant Manager - Lead Guest Experience

The Post Oak; Chicago (IL); On-site; USD 78,000 - 90,000; Full time

Benefits offered by this job

Training

Career growth

Employee discounts

Health plans

Dental & vision

Life & disability

401(k)

Paid leave

PTO

Bonus potential

Job summary

Mastro’s Restaurants is seeking a Restaurant Manager to oversee daily operations, lead and develop staff, and ensure exceptional guest experiences in a premium dining environment.

You will maintain high standards for service, food quality, and operational performance while enforcing health, safety, and liquor regulations. This role reports to the management team and drives a hands-on leadership style.

Qualifications

• 2+ years of upscale/fine dining restaurant management experience.
• Extensive front-of-house knowledge; strong leadership abilities.
• Strong interpersonal and conflict resolution skills.
• Stable, progressive work history with a strong work ethic.

Responsibilities

• Oversees daily operations, leads and develops staff.
• Ensures exceptional guest experiences and high service standards.
• Maintains food quality and operational performance.
• Ensures compliance with health, safety and liquor regulations; accurate paperwork such as daily sales reports and payroll records.

Skills

Upscale dining management

Front of house

Leadership

Cost control

Labor management

Interpersonal skills

Conflict resolution

Job description

Mastro’s Restaurants is seeking a Restaurant Manager to oversee daily operations, lead and develop staff, and ensure exceptional guest experiences in a premium dining environment.

You will maintain high standards for service, food quality, and operational performance while enforcing health, safety, and liquor regulations. This role reports to the management team and drives a hands-on leadership style.