Upscale Restaurant General Manager

Nbutexas; Boston (MA); On-site; USD 100,000 - 160,000; Full time

Benefits offered by this job

Comprehensive healthcare plan

Two weeks paid vacation

Long-term equity opportunities

Complimentary Boston parking

Gym membership

Public transit perks

Discounts at sister restaurants

Job summary

Upscale Restaurant Group in Boston is seeking a sophisticated General Manager to lead operations across front- and back-of-house teams, delivering memorable guest experiences while maintaining financial discipline and compliance with safety standards.

The ideal candidate brings proven leadership in high-volume, upscale dining, strong coaching and communication skills, and deep knowledge of budgeting, forecasting, labor and food cost control to drive guest satisfaction, revenue growth, and staff

Qualifications

• Proven success in managing high-volume, upscale dining establishments.
• Strong leadership and coaching skills with the ability to cultivate a positive, performance-driven culture.
• Deep understanding of financial management, including budgeting, forecasting, and cost control.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency with restaurant technology platforms and operational best practices.

Responsibilities

• Inspire, lead, and develop FOH and BOH teams to achieve operational excellence and deliver superior guest service.
• Oversee all aspects of daily operations, ensuring compliance with labor laws, health, and safety standards.
• Drive exceptional guest experiences by proactively addressing feedback and maintaining a welcoming environment.
• Manage P&L responsibilities including labor optimization, food cost control, and revenue growth.
• Champion local marketing efforts and strengthen community partnerships to elevate brand presence.

Skills

High-volume upscale dining

Leadership coaching

Financial management

Communication skills

Restaurant tech

Job description

Upscale Restaurant General Manager

An acclaimed and rapidly growing restaurant group, celebrated for its chef-driven concepts and commitment to excellence, is seeking a sophisticated and results-oriented General Manager to lead operations and drive the next phase of growth. This role requires hands‑on leadership across front‑and‑back-of‑house teams, a passion for delivering memorable guest experiences, and the financial acumen to ensure sustained success. The ideal candidate will bring seasoned hospitality expertise, a refined sense of service, and the ability to inspire teams to excel.

Upscale Restaurant General Manager – Benefits:

• Competitive base salary plus performance-based bonus potential
• Comprehensive employer‑supported healthcare plan
• Two weeks paid vacation and flexible scheduling
• Long‑term equity opportunities for top performers
• Complimentary Boston parking, gym membership, public transit perks, and discounts at sister restaurants

Key Responsibilities:

• Inspire, lead, and develop FOH and BOH teams to achieve operational excellence and deliver superior guest service
• Oversee all aspects of daily operations, ensuring compliance with labor laws, health, and safety standards
• Drive exceptional guest experiences by proactively addressing feedback and maintaining a welcoming environment
• Manage P&L responsibilities including labor optimization, food cost control, and revenue growth
• Champion local marketing efforts and strengthen community partnerships to elevate brand presence

Qualifications & Experience:

• Proven success in managing high-volume, upscale dining establishments
• Strong leadership and coaching skills with the ability to cultivate a positive, performance-driven culture
• Deep understanding of financial management, including budgeting, forecasting, and cost control
• Excellent communication, interpersonal, and problem-solving skills
• Proficiency with restaurant technology platforms and operational best practices