General Manager - Upscale Casual Restaurant

Willow Tree Recruiting; Yountville (CA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Life insurance

AD&D insurance

LTD insurance

401K matching

Job summary

Willow Tree Recruiting is seeking a General Manager for an upscale casual restaurant. The role oversees all operations, ensuring exceptional service, guest satisfaction, and financial performance in a dynamic hospitality environment.

You will coach and develop a high-performing team, manage scheduling and inventory, and collaborate with culinary and senior leadership to maintain brand standards.

Qualifications

• Minimum 5+ years as a General Manager in upscale full-service settings.
• Experience managing multi-million dollar restaurant operations and budgets.
• Strong leadership and communication abilities to guide diverse teams.

Responsibilities

• Oversee daily restaurant operations and elevate guest experience.
• Lead, coach and develop management and hourly teams.
• Manage scheduling, labor, ordering and inventory for efficiency.
• Uphold service standards, training, and brand hospitality quality.
• Coordinate with culinary and senior leadership for smooth execution.
• Handle guest relations and daily problem-solving for a well-run restaurant.

Skills

General Management

Hospitality Focus

Financial Acumen

Team Leadership

Job description

General Manager – Upscale Casual Restaurant

$100,000 - $130,000 + Bonus

Join this leading restaurant group as the General Manager, overseeing all aspects for an upscale, hospitality-driven restaurant, with excellent benefits, competitive salary, and career growth opportunity.

COMPANY:

• Highly respected restaurant group known for excellence, consistency, and an unwavering commitment to hospitality
• Well-established and growing culinary organization with a strong reputation for quality, mentorship, and professional development

BENEFITS & FEATURES:

• Life, AD&D, and LTD insurance
• 401K (up to 4% matching)

YOUR ROLE WITH THE COMPANY:

The General Manager is responsible for all operations of the restaurant. Responsibilities include:

• Oversee all daily restaurant operations, ensuring seamless service, strong floor presence, and a consistently elevated guest experience
• Lead, coach, and develop the management and hourly teams, fostering a culture of accountability, professionalism, hospitality, and teamwork
• Manage scheduling, labor planning, ordering, inventory, and operational systems to support efficiency, consistency, and financial performance
• Uphold service standards, training programs, and quality expectations across all areas of the restaurant, ensuring every detail reflects the brand’s level of hospitality
• Partner closely with culinary and senior leadership to support smooth communication, strong service execution, and alignment between front and back of house
• Handle guest relations, team performance, daily problem-solving, and additional operational needs as directed by senior management to ensure a well-run, guest-focused restaurant

BACKGROUND PROFILE:

• 5+ years of experience as a General Manager with a $6M+ upscale, full-service restaurant
• Strong financial acumen with experience managing budgets, labor, costs, and overall restaurant performance
• Excellent leadership and communication skills, with the ability to guide, motivate, and develop a high-performing team
• Strong floor presence with a genuine passion for hospitality, guest service, and creating memorable dining experiences
• Energetic, people-focused, and detail-oriented, with a hands-on approach and genuine enjoyment of working with both guests and team members