Upscale Restaurant Assistant GM — Lead Guest Experience

Chart House; Longboat Key (FL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Training program

Career development

Employee discounts

Health benefits

Dental and vision

Paid time off

Bonus potential

Job summary

Chart House Longboat Key is seeking an Assistant General Manager to lead a premier waterfront dining operation in Longboat Key, FL. You will apply your leadership experience to develop a high-performing team, uphold exceptional guest service, and drive financial success in a fast-paced hospitality environment.

In this role you will partner with the General Manager on operations, budget management, scheduling, and training, while maintaining the restaurant’s upscale standards and bay-view

Qualifications

• At least 2+ years of senior level management experience in an upscale / fine dining establishment.
• Extensive front of house knowledge; advanced knowledge of financial aspects.
• Strong interpersonal and conflict resolution skills.
• Stable and progressive work history; strong work ethic.

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs.
• Assist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
• Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service.
• Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews.

Skills

Front of house knowledge

Financial knowledge

Interpersonal skills

Conflict resolution

Leadership

Work ethic

Job description

Chart House Longboat Key is seeking an Assistant General Manager to lead a premier waterfront dining operation in Longboat Key, FL. You will apply your leadership experience to develop a high-performing team, uphold exceptional guest service, and drive financial success in a fast-paced hospitality environment.

In this role you will partner with the General Manager on operations, budget management, scheduling, and training, while maintaining the restaurant’s upscale standards and bay-view