Assistant General Manager

Chart House; Dana Point (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Training program

Career development

Dining discounts

Health benefit plans

Dental & vision

Life insurance & disability

401(k)

Paid sick leave

Paid time off

Monthly discretionary bonus

Job summary

Chart House Dana Point is seeking an experienced Assistant General Manager to join the leadership team at our iconic waterfront dining destination overlooking Dana Point Harbor. This role offers a clear path to future General Manager and multi-unit leadership opportunities, with a comprehensive training program, ongoing development, and a focus on hospitality excellence.

You will lead shifts, manage guest service, and partner with the GM to drive sales while controlling costs, ensuring a

Qualifications

• Senior management experience at an upscale / fine dining establishment (2+ years).
• Extensive front of house knowledge and strong financial understanding.
• Strong interpersonal and conflict resolution abilities.
• Stable, progressive work history with a strong work ethic.

Responsibilities

• Adhere to standards and service levels to increase sales and minimize costs.
• Assist the General Manager with invoicing, reporting, and payroll-related tasks per policies.
• Maintain professional restaurant image, cleanliness, uniforms, and appearance standards.
• Ensure positive guest service; investigate and respond to complaints and recover guests.
• Manage shifts with daily decision making, scheduling, and planning; ensure consistent food quality and service.
• Provide guidance to staff, give ongoing feedback, set expectations, and conduct performance reviews.

Skills

Front of house knowledge

Financial acumen

Interpersonal skills

Work ethic

Job description

Assistant General Manager

Chart House Dana Point is seeking an experienced Assistant General Manager to join the leadership team at one of Southern California's most iconic waterfront dining destinations. Perched atop the stunning bluffs overlooking Dana Point Harbor and the Pacific Ocean, Chart House delivers unforgettable guest experiences with breathtaking coastal views, exceptional seafood, and legendary hospitality. This is an outstanding opportunity for a driven leader to make an immediate impact while building a long-term career with a company that values growth, development, and advancement into future General Manager and multi-unit leadership opportunities.

Benefits

• Extensive and well-rounded training program


• Continued career development and growth opportunities


• Generous employee discounts on dining, retail, amusements, and hotels


• Multiple health benefit plans to suit your needs


• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)


• Paid sick leave


• Paid time off


• Monthly discretionary bonus potential

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs


• Assist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures


• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards


• Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests


• Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service


• Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews

Qualifications

• At least 2+ years of senior level management experience in an upscale / fine dining establishment


• Extensive front of house knowledge; Advanced knowledge of financial aspects


• Strong interpersonal and conflict resolution skills


• Stable and progressive work history; Strong work ethic

EOE

Pay Range

USD $80,000.00 - USD $90, 000.00 /Yr.