Assistant General Manager- Rusty Pelican Miami

The Rusty Pelican; Key Biscayne (FL); On-site; USD 105,000 - 110,000; Full time

Benefits offered by this job

Performance-based bonuses

Top-notch benefits

Job summary

The Rusty Pelican Miami is seeking an experienced Assistant General Manager to lead daily operations of a premier waterfront restaurant in Key Biscayne. You will drive sales, guest satisfaction, and team performance while maintaining upscale standards and a lively atmosphere.

Ideal candidates bring 5+ years in upscale, high-volume leadership, with at least 2 years as AGM or higher, and strong financial and inventory management skills. Join a team focused on excellence and growth.

Qualifications

• 5+ years of management experience in an upscale, high-volume restaurant environment.
• At least 2 years at Assistant General Manager level or higher.
• Proven leadership and interpersonal skills for team motivation and vendor relations.
• Strong knowledge of restaurant operations, including inventory, service standards, and health & safety regulations.
• Proficient with MS Office and restaurant management software.

Responsibilities

• Oversee daily restaurant operations to ensure seamless service and guest satisfaction.
• Collaborate with department heads to optimize service standards and processes.
• Train and supervise staff, maintaining high guest service levels.
• Monitor inventory and ensure proper stock levels of ingredients and supplies.
• Coordinate with the kitchen for timely service and quality adherence.
• Address guest inquiries and resolve issues professionally and promptly.
• Assist in budgeting, cost control, and financial performance tracking.
• Oversee beverage and bar operations and drive revenue opportunities.

Skills

Leadership

Guest service oriented

Operational management

Financial management

Team development

MS Office

Restaurant management software

Tools

MS Office

Restaurant management software

Job description

Assistant General Manager- Rusty Pelican Miami# Assistant General Manager- Rusty Pelican MiamiRusty Pelican Miami - Key Biscayne, FL 33149## OverviewSalary Range$105,000.00 - $110,000.00 Hourly## Description**Rusty Pelican, Miami** is an iconic waterfront dining destination, celebrated for its breathtaking views of the **Miami skyline, vibrant energy, and unforgettable culinary experiences.** Known as *the* place to **celebrate life's most memorable moments**, the Rusty Pelican seamlessly blends sophistication, flavor, and fun in a way only Miami can.Are you a seasoned leader with a passion for delivering exceptional guest experiences in an upscale, high-volume environment? Rusty Pelican Miami is seeking an experienced **Assistant General Manager** to join our dynamic team.**What You'll Do:*** **Lead by Example:** Oversee daily operations, ensuring seamless service and an exceptional dining experience.* **Drive Success:** Manage a high-volume restaurant, implementing strategies to achieve sales and profitability goals.* **Foster Excellence:** Inspire and develop a high-performing team through training, mentorship, and accountability.* **Deliver Results:** Maintain high standards of quality, consistency, and guest satisfaction while managing operational efficiencies.* **Elevate the Experience:** Collaborate with the culinary and beverage teams to enhance the upscale dining atmosphere (Location) is known for.**What We're Looking For:*** **Proven Leadership:** 5+ years of management experience in an upscale, high-volume restaurant environment, at least 2 of which were at AGM level or higher.* **Guest-Centric Approach:** A dedication to providing exceptional hospitality and creating memorable guest experiences.* **Operational Expertise:** Strong skills in financial management, inventory control, and staff development.* **Innovative Vision:** Ability to drive initiatives that align with our brand and exceed guest expectations.* **Adaptability:** Thrive in a fast-paced, evolving environment with a hands-on leadership style.**Why Join Us?*** Competitive salary and performance-based bonuses.* Comprehensive, top-notch benefits and perks* Opportunities for professional growth within a company committed to excellence.* A vibrant team culture centered on innovation, hospitality, and teamwork.**Responsibilities:*** Assist the General Manager in overseeing daily restaurant operations to ensure seamless service and customer satisfaction.* Collaborate with department heads to optimize service standards, streamline processes, and maintain an exceptional dining experience.* Train and supervise staff, ensuring they provide excellent customer service and uphold our restaurant's high standards.* Monitor and maintain inventory levels, ensuring proper stock levels of ingredients, supplies, and equipment.* Coordinate with the kitchen team to ensure efficient food preparation, timely service, and adherence to quality standards.* Handle guest inquiries, concerns, and complaints in a professional and timely manner, ensuring customer satisfaction.* Assist in the development and implementation of marketing strategies and promotional activities to attract new customers and increase revenue.* Oversee all aspects of daily restaurant operations, including staffing, scheduling, inventory management, and financial performance.* Oversee beverage operations and bar operations.* Build and maintain strong relationships with guests, soliciting feedback and addressing any concerns to ensure a positive dining experience.* Uphold health and safety regulations, ensuring a clean and sanitary environment throughout the restaurant.* Collaborate with the General Manager in budget planning, cost control, and financial management.## Qualifications**Qualifications:*** 5 years' experience in a similar level managerial role in a high-volume restaurant environment is required.* Strong leadership skills with the ability to motivate and inspire a diverse team.* Excellent interpersonal and communication skills to effectively interact with staff, customers, and vendors.* Proven ability to deliver exceptional customer service and resolve guest concerns.* Solid knowledge of restaurant operations, including food and beverage service, inventory management, and health and safety regulations.* Ability to work in a fast-paced, high-pressure environment, multitasking and prioritizing tasks effectively.* Exceptional problem-solving and decision-making abilities.* Proficient in computer applications such as MS Office and restaurant management software.***Disclaimer:*** *The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.**We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.**Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law.*