Upscale Front-of-House Manager — 5-Star Service

Specialty Restaurants Corporation; Key Biscayne, Northern (FL, KY); Hybrid; USD 77,000 - 94,000; Full time

Benefits offered by this job

Health plans

401k

Paid vacation

Education assistance

Life insurance

Employee assistance program

Referral program

Job summary

Rusty Pelican Miami in Key Biscayne, FL seeks a Senior Restaurant Manager to oversee front-of-house operations, ensuring exceptional guest service and a 5-star dining experience. You will lead the service staff, coordinate with kitchen, mentor team members, and uphold clean, organized dining areas to maintain excellence.

You will drive guest satisfaction, manage schedules, and contribute to inventory and quality improvements while aligning with company culture and financial goals.

Qualifications

• Excellent communication, leadership, and problem-solving skills.
• Experience in restaurant management in a high-volume, upscale setting preferred.
• Strong organizational skills and attention to detail.

Responsibilities

• Oversee front-of-house operations and supervise service staff to ensure guest satisfaction.
• Collaborate with kitchen staff to ensure timely and accurate food delivery and resolve issues.
• Train and mentor new hires; manage staff schedules and time-off requests.
• Develop and implement policies to improve service quality and efficiency; ensure health and safety compliance.
• Oversee inventory management and vendor relationships; contribute to budgeting and financial goals.

Skills

Leadership

Communication

Problem-solving

Customer service

Education

High School/GED

Job description

Rusty Pelican Miami in Key Biscayne, FL seeks a Senior Restaurant Manager to oversee front-of-house operations, ensuring exceptional guest service and a 5-star dining experience. You will lead the service staff, coordinate with kitchen, mentor team members, and uphold clean, organized dining areas to maintain excellence.

You will drive guest satisfaction, manage schedules, and contribute to inventory and quality improvements while aligning with company culture and financial goals.