Upscale Resort Front Desk Specialist

Brasada Ranch; Powell Butte (OR); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

401k with company match

Tuition reimbursement

Free golf privileges

Seasonal Family Pass to athletic центр

Employee discounts

Trail ride

Flex-Rewards program

Job summary

Brasada Ranch in Central Oregon seeks an Athletic Center Associate to deliver exceptional guest experiences within 1800 acres of natural beauty. You will manage check-ins, assist with reservations for Swim, Gym, Studio, and Youth Programs, and help merchandise retail items while collaborating with multiple departments.

The role requires strong customer service, excellent communication, and the ability to multitask in a busy resort environment.

Qualifications

• Strong background in customer service and problem resolution.
• Effective oral and written communication; capable of handling high-volume inquiries.
• Certified in CPR/AED/First Aid; OLCC/food-handler permits desired.

Responsibilities

• Control access to the facility through positive customer engagements and club check-in policies.
• Answer phones, emails, and texts via the onsite concierge app Alice for Athletic Center operations.
• Book reservations for Swim, Gym, Studio, and Youth Programs; manage daily operations on property.
• Use POS software Jonas for transactions and merchandise management.
• Assist with opening/closing procedures and maintain facility/deck cleanliness.
• Support other duties around the Athletic Center, including events and activities.
• Work a flexible schedule week to week.
• Perform additional responsibilities as assigned.

Skills

Customer service

Communication

Multitasking

Time management

CPR/AED/First Aid

OLCC Server’s Permit

Food Handlers Permit

Relationship building

Project management

Job description

Brasada Ranch in Central Oregon seeks an Athletic Center Associate to deliver exceptional guest experiences within 1800 acres of natural beauty. You will manage check-ins, assist with reservations for Swim, Gym, Studio, and Youth Programs, and help merchandise retail items while collaborating with multiple departments.

The role requires strong customer service, excellent communication, and the ability to multitask in a busy resort environment.