Resort Retail Guest Concierge

Brasada Ranch Limited; Oregon (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision package

401k with company match

Tuition reimbursement program

Free golf privileges

Seasonal Family Pass to the athletic

Employee discounts at all restaurants,

Job summary

Brasada Ranch in Central Oregon is seeking a friendly Retail Agent to welcome guests and reflect the resort’s Lifestyle across our Cabins and homes.

You will master product knowledge, handle transactions at the POS, prepare specialty coffee, and ensure a clean, safe workspace while delivering exceptional, personalized service.

Must be 18+, fluent in English, and able to work in a fast-paced environment; prior guest service or retail experience is preferred.

Qualifications

• Must be at least 18 years of age.
• Coffee experience is not necessary.
• Previous guest service and retail experience preferred.
• Excellent written and oral communication skills required.
• Positive interpersonal skills required.
• Must be fluent in verbal and written English.
• Computer literate in Microsoft Works applications and/or Point- of -Sales System required.
• Ability to work well under pressure in a fast-paced environment.
• Highly responsible & reliable.

Responsibilities

• Consistently offer professional, friendly, and engaging service to guests and members.
• Full knowledge of all products and ability to address questions about them.
• Prepare specialty coffee drinks.
• Conduct all transactions on the point-of-sale terminal using the specific policies and procedures required.
• Maintain an organized, sanitary, and safe working area.
• Ability to fully explain all resort products, services, and other information about the resort to all guests and owners.
• Maintain knowledge of current resort events, activities, and hours of operation as well as dining options currently available.
• Perform additional responsibilities and duties as assigned.

Skills

Guest service

Retail experience

Communication

English fluency

POS familiarity

Tools

POS system

Microsoft Works

Job description

Brasada Ranch in Central Oregon is seeking a friendly Retail Agent to welcome guests and reflect the resort’s Lifestyle across our Cabins and homes.

You will master product knowledge, handle transactions at the POS, prepare specialty coffee, and ensure a clean, safe workspace while delivering exceptional, personalized service.

Must be 18+, fluent in English, and able to work in a fast-paced environment; prior guest service or retail experience is preferred.