Resort Retail & Guest Experience Associate

Brasada Ranch; Powell Butte (OR); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401k with company match

Tuition reimbursement

Free golf privileges

Seasonal Family Pass to the athletic

Employee discounts at restaurants, spa

Trail ride

Job summary

Brasada Ranch in Central Oregon seeks a Retail Agent to welcome guests, assist with products, and reflect the resort's authentic Lifestyle.

You will handle transactions at the point-of-sale, share knowledge of services, and help guests create memorable experiences in the Cabins and their homes. Fluency in English and friendly communication are essential, and prior retail or guest-service experience is welcome.

Qualifications

• Must be at least 18 years of age.
• Coffee experience is not necessary.
• Previous guest service and retail experience preferred.
• Excellent written and oral communication skills required.
• Positive interpersonal skills required.
• Must be fluent in verbal and written English.
• Computer literate in Microsoft Works applications and/or Point- of -Sales System required.
• Ability to work well under pressure in a fast-paced environment.
• Highly responsible & reliable.

Responsibilities

• Consistently offer professional, friendly, and engaging service to guests and members.
• Full knowledge of all products and ability to address questions about them.
• Prepare specialty coffee drinks.
• Conduct all transactions on the point-of-sale terminal using the specific policies and procedures required.
• Maintain an organized, sanitary, and safe working area.
• Ability to fully explain all resort products, services, and other information about the resort to all guests and owners.
• Maintain knowledge of current resort events, activities, and hours of operation as well as dining options currently available.
• Perform additional responsibilities and duties as assigned.

Skills

Guest service experience

Retail experience

Written and oral communication

Interpersonal skills

English fluency

Tools

POS system

Microsoft Works

Job description

Brasada Ranch in Central Oregon seeks a Retail Agent to welcome guests, assist with products, and reflect the resort's authentic Lifestyle.

You will handle transactions at the point-of-sale, share knowledge of services, and help guests create memorable experiences in the Cabins and their homes. Fluency in English and friendly communication are essential, and prior retail or guest-service experience is welcome.