Upscale Hotel Server - Wine Service & Guest Experience

PERG online; Bedford (Bedford County); Hybrid; USD 17,000 - 28,000; Full time

Job summary

Omni Hotel & Resorts in Bedford, United States, is seeking a Server to deliver warm, attentive service and create a welcoming dining experience. You will greet guests, know the menu, handle MICROS orders, and collaborate with culinary staff to meet dietary needs and special requests.

The role requires at least 1 year in serving, knowledge of wine/beer, and the ability to work weekends and holidays, with a professional appearance and a valid Food Handlers certificate.

Qualifications

• Minimum 1 year of serving experience.
• Knowledge of wine, spirits, and beer.
• Ability to work a variety of shifts, including weekends and holidays.
• Maintain professional appearance and demeanor.
• Unexpired Food Handlers certificate obtained upon hire.

Responsibilities

• Acknowledge and greet all guests, anticipate needs and respond to inquiries.
• Provide outstanding service in a friendly, professional manner following proper steps of service.
• Complete station setup and breakdown/side-work.
• Take orders and upsell where possible.
• Present accurate checks and process payments.
• Assist in seating guests and answer phones as needed.
• Cross train in other outlets as required.
• Communicate dietary needs and special requests to the culinary team.

Skills

Serving experience

Wine & spirits knowledge

Upselling

Work weekends/holidays

Food Handlers cert

Education

Food Handlers certification

Tools

MICROS system

Job description

Omni Hotel & Resorts in Bedford, United States, is seeking a Server to deliver warm, attentive service and create a welcoming dining experience. You will greet guests, know the menu, handle MICROS orders, and collaborate with culinary staff to meet dietary needs and special requests.

The role requires at least 1 year in serving, knowledge of wine/beer, and the ability to work weekends and holidays, with a professional appearance and a valid Food Handlers certificate.