Upscale Tavern Server — Wine Service & Guest Experience

Omni Hotels & Resorts; Bedford Township (PA); On-site; USD 26,000 - 38,000; Full time

Job summary

Omni Bedford Springs Resort & Spa seeks a friendly Server to deliver personalized service in a fast-paced dining environment. You will greet guests, upsell menu items, and ensure seamless experiences while maintaining menu and beverage knowledge.

The role requires at least 1 year of serving experience, familiarity with wine service, and the ability to handle meals with attentiveness. Weekend and holiday availability is expected in this premier resort setting.

Qualifications

• Minimum 1 year of serving experience in high-volume, casual or upscale hotel restaurant environments.
• Knowledge of wine, spirits, and beer.
• Adhere to compensation acknowledgement and tip reporting guidelines.
• Must be able to work weekends and holidays.
• Must have unexpired Food Handlers certificate.
• Ability to lift up to 50 lbs.

Responsibilities

• Greet guests and anticipate needs, delivering warm, personalized service.
• Provide outstanding service following steps of service.
• Maintain menu knowledge and wine service proficiency.
• Take orders, upsell where appropriate and handle payments.
• Coordinate with culinary team for dietary needs and special requests.
• Assist in seating and answering phones as needed.

Skills

Customer service

Wine knowledge

Professional appearance

Weekend/holiday availability

Food safety knowledge

Job description

Omni Bedford Springs Resort & Spa seeks a friendly Server to deliver personalized service in a fast-paced dining environment. You will greet guests, upsell menu items, and ensure seamless experiences while maintaining menu and beverage knowledge.

The role requires at least 1 year of serving experience, familiarity with wine service, and the ability to handle meals with attentiveness. Weekend and holiday availability is expected in this premier resort setting.