Guest-Focused Server | Wine Service & Upsell Expert

Omni Hotels; Corpus Christi (TX); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Omni Hotels in Corpus Christi seeks a professional Server to deliver warm, attentive service and create memorable guest experiences. You will greet guests, take orders, upsell menu items, and maintain expert knowledge of beverages including wine.

The role requires a minimum of 1 year in a high-volume casual setting, weekend and holiday availability, and a polished appearance. You will work with MICROS, coordinate with the kitchen, and support seating and phone coverage as needed.

Qualifications

• Minimum 1 year of serving experience in a high‑volume, casual environment.
• Must adhere to compensation acknowledgement and tip reporting guidelines.
• Knowledge of wine, spirits and beer required.
• Must be able to work a variety of shifts, including weekends and holidays.
• Professional appearance and demeanor expected.

Responsibilities

• Greet guests and anticipate needs; respond to inquiries or requests.
• Provide outstanding service to members and guests with a friendly, professional manner.
• Maintain familiarity with menus and beverage offerings, including wine service.
• Complete station setup and breakdown; perform side-work as needed.
• Take orders, upsell where appropriate, and present accurate checks.
• Use MICROS to send orders; coordinate with culinary team on dietary needs and special requests.
• Assist in seating guests and answering restaurant phones when needed.
• Cross-train across other F&B outlets as required.
• Report guest concerns to the Restaurant Manager promptly.

Skills

Customer service

Wine knowledge

Upselling

Food & beverage service

MICROS systems

Tools

MICROS

Job description

Omni Hotels in Corpus Christi seeks a professional Server to deliver warm, attentive service and create memorable guest experiences. You will greet guests, take orders, upsell menu items, and maintain expert knowledge of beverages including wine.

The role requires a minimum of 1 year in a high-volume casual setting, weekend and holiday availability, and a polished appearance. You will work with MICROS, coordinate with the kitchen, and support seating and phone coverage as needed.