Upscale Food Server - Luxury Resort Dining, Flexible Hours

Fontainbleau; Las Vegas (NV); On-site; USD 21,000 - 29,000; Full time

Job summary

Fontainebleau Las Vegas is seeking a professional Food Server to deliver exceptional dining experiences in its luxury resort and casino venues. You will greet guests, present menus, take orders with accuracy, and coordinate with the kitchen to ensure timely meals while upselling beverages and desserts.

Role requires knowledge of wine and beverage service, polished appearance, and the ability to thrive in a fast-paced environment. Flexibility for nights, holidays, and weekends is essential.

Qualifications

• High school diploma or equivalent required.
• Experience as a server in an upscale restaurant or luxury hospitality setting is preferred.
• Knowledge of wine and beverage service.
• Excellent communication and interpersonal skills, with a friendly and engaging demeanor.
• Strong attention to detail, time management, and multitasking abilities in a fast-paced environment.
• Professional appearance and grooming standards in line with the resort's image.
• Basic math skills for accurate order taking and billing.
• Familiarity with point-of-sale (POS) systems is a plus.
• Exceptional interpersonal skills and a genuine passion for providing top-notch customer service.
• Present a polished and well-groomed appearance, adhering to the restaurant's dress code and service standards.
• Ability to thrive in a fast-paced environment, handling multiple tasks and guest interactions during busy periods.
• Capable of standing for extended periods and lifting trays with food and beverages.
• Familiarity with food safety regulations and best practices to ensure a safe dining environment.
• Must be willing and able to work a flexible schedule to include nights, holidays, and weekends.
• Work in a fast-paced, busy, and somewhat stressful environment.

Responsibilities

• Greet guests warmly, escort to tables, and set a positive first impression.
• Provide attentive service, take orders accurately, and respond promptly to guest needs.
• Understand menu ingredients, prep methods, and daily specials to aid choices.
• Recommend beverages, appetizers, mains, and desserts.
• Collaborate with kitchen staff to ensure timely meal delivery and pacing.
• Communicate dietary restrictions to the kitchen team.
• Present beverages with emphasis on quality and presentation.
• Adhere to responsible alcohol service guidelines and check ages.
• Maintain cleanliness and organization of dining areas, clear dishes and utensils.
• Set tables with proper silverware, glassware, and linens.
• Check guest satisfaction and address concerns promptly.
• Resolve guest issues or complaints and escalate when needed.
• Present bills accurately and handle payment transactions securely.
• Work with kitchen, bartenders and servers for seamless service.
• Assist colleagues during peak times and support the team.

Skills

Guest service

Communication

Wine knowledge

Multitasking

Time management

Professional appearance

Math skills

Upselling

Teamwork

Education

High school diploma or equivalent

Tools

POS systems

Job description

Fontainebleau Las Vegas is seeking a professional Food Server to deliver exceptional dining experiences in its luxury resort and casino venues. You will greet guests, present menus, take orders with accuracy, and coordinate with the kitchen to ensure timely meals while upselling beverages and desserts.

Role requires knowledge of wine and beverage service, polished appearance, and the ability to thrive in a fast-paced environment. Flexibility for nights, holidays, and weekends is essential.