Upscale Server - Guest Experience Leader

RA Sushi Holding Corp.; Addison (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Traditional and Roth 401(k) Plan

Employee Dining Discounts

Career Development & Growth

Paid Time Off

Paid Sick Time

Employee Assistance Program (EAP)

Commuter and Dependent Care Benefits

Job summary

RA Sushi Holding Corp. is seeking a knowledgeable Server to deliver exceptional service in a high-volume, upscale dining setting. You will guide guests through the Vibe Dining experience, upsell menu items, and ensure each guest leaves with a memorable visit.

Responsibilities include taking orders, delivering meals promptly, and maintaining a spotless service area while providing friendly, accurate wine and cocktail knowledge. Evening and weekend availability is expected.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred
• Strong knowledge of food, wine, and cocktails with a passion for hospitality
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting
• Excellent communication skills and a guest-first attitude
• Ability to stand, walk, and carry trays for extended periods
• Availability to work nights, weekends, and holidays

Responsibilities

• Greeting guests warmly and guiding them through the Vibe Dining experience
• Provide detailed knowledge of the menu, specials, and beverage pairings
• Take accurate food and beverage orders, entering them into the POS system
• Deliver food and beverages promptly, ensuring proper presentation and accuracy
• Monitor guest satisfaction, address concerns professionally and efficiently
• Assist team members as needed to maintain a smooth and seamless service flow
• Perform opening and closing side work as assigned by the management team
• Maintain clean and organized service areas throughout the shift
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return

Job description

RA Sushi Holding Corp. is seeking a knowledgeable Server to deliver exceptional service in a high-volume, upscale dining setting. You will guide guests through the Vibe Dining experience, upsell menu items, and ensure each guest leaves with a memorable visit.

Responsibilities include taking orders, delivering meals promptly, and maintaining a spotless service area while providing friendly, accurate wine and cocktail knowledge. Evening and weekend availability is expected.