UPS & Power Systems Field Technician

Vertiv; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Company vehicle

401k and Profit Sharing

Generous PTO/Vacation

Medical, Vision & Dental

Phone, Laptop

Job summary

Vertiv is seeking a Field Service Technician to deliver on-site and remote support for Small to Medium UPS, Power Distribution Units, and Battery systems in the Edge market segment. You will establish rapport with customers, service teams, and sales staff while maintaining safety standards and company guidelines.

The role requires travel, strong technical aptitude, and the ability to work independently or with supervision after training.

Qualifications

• High School or Vocational School Diploma required.
• ASEET or AMEET, or progress towards, is preferred.
• 2-4 years military experience in a related technical field.
• 0-2 years of relevant industry experience.

Responsibilities

• Perform service tasks as assigned and as per company policies and procedures.
• Capable of working under direct supervision or independently based upon training completion.
• Render on-site and phone assistance to customers.
• Communicate with Technical Support on technical or procedural issues.
• Implement Field Change Notices per published guidelines.
• Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips.

Skills

Communication

Time management

Team collaboration

Documentation

Customer interaction

Education

High School or Vocational School Diploma

2-4 years military experience in a related technical field

0-2 years of relevant industry experience

Tools

Microsoft Office

Vertiv software

Electrical test equipment

Job description

Vertiv is seeking a Field Service Technician to deliver on-site and remote support for Small to Medium UPS, Power Distribution Units, and Battery systems in the Edge market segment. You will establish rapport with customers, service teams, and sales staff while maintaining safety standards and company guidelines.

The role requires travel, strong technical aptitude, and the ability to work independently or with supervision after training.