University Renewal Specialist

Cadence Design Systems, Inc.; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Cadence Design Systems, Inc. is seeking a University Program Coordinator to manage renewal of university program software contracts, focusing on maximizing customer retention and keeping databases up-to-date in Salesforce.

There may also be opportunities to work on special projects. You will monitor renewals for university accounts in North America, expand later to other regions, and proactively contact customers to ensure licenses remain active.

Qualifications

• Excellent communication skills and ability to build long-term customer relationships.
• Proficiency with Office and Excel; able to work in multiple databases simultaneously.
• Self-motivated with a problem-solving mindset and ability to work independently.
• Strong organizational skills and ability to manage multiple priorities.

Responsibilities

• Renew university accounts in North America with planned expansion to other regions.
• Proactively contact customers for renewals to prevent license downtime.
• Maintain accurate account data and activity in Salesforce.com.
• Monitor order processing flow and resolve issues to ensure timely completion.

Skills

Strong communication

Office & Excel

Multidatabase work

Self-motivated problem-solving

Organizational skills

Tools

Salesforce.com

DocuSign

AI tools

Job description

Cadence Design Systems, Inc. is seeking a University Program Coordinator to manage renewal of university program software contracts, focusing on maximizing customer retention and keeping databases up-to-date in Salesforce.

There may also be opportunities to work on special projects. You will monitor renewals for university accounts in North America, expand later to other regions, and proactively contact customers to ensure licenses remain active.