University Recreation Operations Attendant

University of Wisconsin-Milwaukee; Milwaukee (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

The University of Wisconsin–Milwaukee is seeking an Operations Attendant to serve as a front-line representative at the UREC facilities, control access, process rental fees, and help keep the center clean and organized. Responsibilities include assisting patrons, managing equipment, and supporting staff across multiple areas of the facility.

Qualified applicants must be current UWM students with at least a 2.0 GPA and be available for Winterim scheduling and trainings in November/December, with

Qualifications

• Must be enrolled as a student at UWM.
• Minimum GPA of 2.0.

Responsibilities

• Greet and welcome patrons to the Klotsche Center and Pavilion with a positive attitude.
• Control access to the KCP using the Fusion Membership Management System.
• Assist with checking in/out rental equipment and processing rental fees.
• Keep equipment room and activity areas clean and orderly.
• Answer questions and provide directions to patrons needing assistance.
• Manage lost and found Panther Cards and assist with phones when needed.

Skills

Customer service

Education

Student enrolled at UWM

Job description

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University Recreation Operations Attendant

UREC is hiring Operations Attendants ASAP with Scheduled shifts starting over WINTERIM (January 4 - January 24th). Trainings will be completed in NOVEMBER AND DECEMBER with scheduled shifts assigned in January. You will have the option to continue employment into the Spring 2027 semester.

All trainings will need to be done in November 2026. The trainings are:

• 2 separate 3 hour in person trainings
• 2 separate 2 hour shadowing shifts

There will be a day by day schedule over Winterim. PLEASE DO NOT APPLY IF YOU WILL NOT BE ABLE TO WORK OVER WINTERIM.

Shifts over Winterim will be:

Monday-Friday

5:45am-8am

8am-11am

11am-2pm

2pm-5pm

5pm-8pm

Saturday and Sunday

9:45am-2pm

2pm-8pm

Job Summary:

To serve patrons asafront-line representative of UREC. Control access to theKlotscheCenter and Pavilion, and check in/out rental equipment and process rental fees through use of the Membership Management System. Clean activity and other areas of the facility as well as assist where needed. Location – Information Center ID swipe desk, Equipment room, and various areas throughout the facility.

Essential Functions of the Job:

• Greet and welcome patrons and guests to theKlotscheCenter and Pavilion with a pleasant and positive attitude.
• Control access to the KCP by using theFusionMembership Management
• System.
• Answer questions and give directionstopatrons needingassistance.
• Managelost and foundPantherCards.
• Answer the phone when the Lead Worker is unable.
• Possess anddemonstratestrong and friendly customer service skills.
• Launder, fold, and put away towels and rags.
• Clean equipment (such as racquetball goggles, etc.)
• Properly issue equipment to patrons, and keys to UREC Staff using themembership management equipment check out system.
• Sell rentals for daily towels, locks, racquetball equipment using Point of Sale in the membership management system.
• Clean the equipment room.Sweep the floor, throw away trash, disinfect the counter and computer, etc.
• Assistpatrons by answering questions, givingdirectionsand guiding tours.
• Complete and initial assigned cleaning duties.
• Assistthe Fitness Center and equipment room with towels.
• Monitor your gender restrooms, locker room, and sauna hourly.
• Complete proper forms for cleaning duties and equipment/facility maintenance (trouble reports).
• Sweep/mop floors, pick up/take out trash, etc.
• Enforce and abide by UREC policies and follow UREC procedures.
• Complete other duties as assigned.

Qualifications:

• Currently enrolled as a student at UWM
• Minimum GPA of 2.0

Physical Requirements and Working Conditions:

• Must be able to lift up to 50lbs
• Must be able to walk around the facility
• Must be able to bend and squat down to clean equipment
• This job will require cleaning and using cleaning products

Hours:

• Approximate hours per week: 5-25; employees can work up 40 hours a week for some of the summer (through August)
• Part-Time, Temporary

Panther Edge Competencies:

Critical Thinking:

• UREC staff will develop communication skills – both written and verbal – by communicating with patrons to inform them of policies and procedures and by communicating with peers and full time staff

Communication:

• UREC staff will develop critical thinking skills by learning policies and procedures and how to identify and assist with issues and problems that arise throughout the facility.