Universal Teller I

INTERNATIONAL BANK OF COMMERCE; Tulsa (OK); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading bank in Tulsa is seeking a Universal Teller I to provide excellent customer service and manage bank transactions. The role emphasizes relationship building and achieving sales goals while maintaining accuracy in cash handling. Join a team dedicated to community and customer-centric values.

Benefits

Medical Plan

Employer Paid Life Insurance

Flexible Spending Account

401(k) Retirement Plan

Profit Sharing

Vision Insurance

Dental Insurance

Disability Insurance

Qualifications

• 1 to 6 months of cash handling experience preferred.
• Over 1 year of customer interaction experience preferred.

Responsibilities

• Process paying and receiving teller transactions.
• Provide prompt, efficient, and friendly customer service.
• Balance and maintain cash drawer.

Skills

Communication

Teamwork

Sales

Mathematics

Critical Thinking

Education

High school diploma or GED

Job description

IBC Bank Successes and Job Opportunities

IBC Bank's successes are driven by an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers, and communities. IBC Bank hires talented, creative, and dedicated individuals to help our business succeed. We value leadership, community engagement, and relationship building, fostering a culture of excellence. We are currently seeking to fill positions across all business segments. Our focus is to be customer-centric and to strive to provide an excellent customer experience.

Time Type: Full time

This is an in-office position.

Department: 705 Teller Operations

Job Summary

The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the "IBC Experience". This includes providing prompt, efficient, and friendly customer service while adhering to bank policies. Tellers must maintain a balanced cash drawer and develop customer relationships to identify products and services that meet banking needs.

Essential Job Functions

• Process paying and receiving teller transactions
• Provide prompt, efficient, and friendly customer service
• Balance and maintain cash drawer and perform end-of-day procedures
• Promote bank products and services to meet customer needs
• Achieve sales performance goals and participate in referral programs
• Participate in product and service initiatives for bank growth
• Attend company meetings
• Process foreign currency transactions
• Follow procedures to minimize errors and losses
• Assist in resolving customer transaction issues
• Respond to banking inquiries
• Operate teller equipment
• Assist with branch procedures, including opening and closing
• Support on-the-job training for staff
• Be flexible to report to work and assist other branches as needed
• Perform sales functions and other duties as assigned

Skills

• Good oral and written communication skills (bilingual preferred for border markets)
• Proficiency in 10 Key
• Focus on quality and accuracy
• Teamwork and collaboration
• Sensitivity to guidelines
• Results-oriented with a focus on sales
• Service orientation
• Learning strategies
• Mathematics skills
• Critical thinking and problem-solving
• Judgment and decision-making abilities

Education & Experience

• High school diploma or GED
• 1 to 6 months of cash handling experience preferred
• Over 1 year of customer interaction experience preferred

Founded in 1966 in Laredo, Texas, IBC Bank's success stems from its innovative approach and commitment to community. Our "Do More" philosophy guides us to support our employees, customers, and communities. Our growth and profitability over 50 years are driven by strong leadership and a customer-centric philosophy.

And there's more!

We offer a comprehensive benefits package, including:

• Medical Plan
• Employer Paid Life Insurance
• Flexible Spending Account
• 401(k) Retirement Plan
• Profit Sharing
• Additional benefits such as Vision, Dental, and Disability insurance