Universal Teller I (Part Time)

INTERNATIONAL BANK OF COMMERCE; Oklahoma; On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking bank as a Universal Teller I, where you will be at the forefront of customer interactions. In this essential role, you will process various bank transactions while delivering exceptional customer service that embodies the IBC Experience. Your ability to build strong customer relationships will be key as you promote banking products and services. This part-time position offers a chance to develop your skills in a supportive environment while contributing to the growth of the bank. If you are service-oriented and eager to make a difference, this role is perfect for you.

Benefits

Medical Plan

Employer Paid Life Insurance

Flexible Spending Program

401k

Profit Sharing Program

Vision Insurance

Dental Insurance

Disability Insurance

Qualifications

• High school diploma or GED required for the position.
• 1+ years of experience interacting with customers preferred.

Responsibilities

• Process various customer bank transactions with efficiency.
• Deliver excellent customer service while promoting bank products.

Skills

Good oral and written communication

10 Key

Focus on Quality/Accuracy

Teamwork

Sensitivity to Guidelines

Focus on Sales/Results

Service Oriented

Learning Strategies

Mathematics

Critical Thinking

Problem solver

Judgement and sound decision-making abilities

Education

High school graduate or GED equivalent

1 to 6 months cash handling preferred

1+ years of experience interacting with people preferred

Job description

Universal Teller I (Part Time)

Location: San Antonio, TX

Time Type: Part time

This is an in-office position.

Department: 705 Teller Operations

Job Summary:

The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationships to identify products and services to meet the customer’s banking needs.

ESSENTIAL JOB FUNCTIONS

• Process paying and receiving teller transactions
• Deliver the IBC Experience by providing prompt, efficient, and friendly customer service
• Balance and maintain assigned cash box and vault if applicable as well as perform end of day process
• Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities
• Perform successfully to the Sales Performance Goals and Referral Programs
• Participate in product and service initiatives for bank growth
• Attend company meetings
• Process foreign currency transactions
• Follow proper procedures to minimize errors and reduce losses
• Assist in solving issues that pertain to customer transactions
• Answer all banking related inquiries
• Operate and maintain all necessary teller equipment
• Assist with branch procedures under dual control requirements including the branch opening/closing
• Assist on-the-job training for their branch and other branches
• Flexibility to report to work and assist other branches
• Perform the duties of the sales functions
• Perform other duties as assigned

SKILLS

• Good oral and written communication (Bilingual preferred for border markets)
• 10 Key
• Focus on Quality/Accuracy
• Teamwork
• Sensitivity to Guidelines
• Focus on Sales/Results
• Service Oriented
• Learning Strategies
• Mathematics
• Critical Thinking
• Problem solver
• Judgement and sound decision-making abilities

EDUCATION & EXPERIENCE

• High school graduate or GED equivalent
• 1 to 6 months cash handling preferred
• 1+ years of experience interacting with people preferred

Benefits:

We offer a comprehensive benefits package, based on eligibility, benefits include:

• Medical Plan
• Employer Paid Life Insurance
• Flexible Spending Program
• 401k
• Profit Sharing Program
• Supplemental Benefit Programs such as: Vision, Dental, Disability