Universal Banker Trainee: Grow with Customer Focus

Midland States Bank; Roscoe Township (IL); On-site; USD 53,010,000 - 63,039,000; Full time

Job summary

Midland States Bank in Illinois is seeking a Universal Banker Trainee focused on delivering excellent customer experiences while learning core banking products. You will excel in communication, handle deposits, and support sales opportunities through needs-based questioning and referrals.

The role requires standing for extended periods, occasional travel, and may involve working at multiple locations to support the market. Base compensation aligns with the stated pay range and total rewards.

Qualifications

• Sales and customer service background.
• Ability to stand for extended periods.
• Ability to lift and transport coin and currency bags (25lbs - 50lbs).
• Multilingual speakers are encouraged to apply.

Responsibilities

• Receive cash and checks for deposit, verify amounts and endorsements.
• Balance cash drawer throughout the day to reduce teller differences.
• Understand basic deposit and lending products and services.
• Identify product opportunities through needs-based questioning and refer to partners.
• Provide accurate customer service and participate in weekly huddles and coaching.

Skills

Sales and customer service

Job description

Midland States Bank in Illinois is seeking a Universal Banker Trainee focused on delivering excellent customer experiences while learning core banking products. You will excel in communication, handle deposits, and support sales opportunities through needs-based questioning and referrals.

The role requires standing for extended periods, occasional travel, and may involve working at multiple locations to support the market. Base compensation aligns with the stated pay range and total rewards.