Universal Banker & Teller - Customer Growth & Rewards

First Mid Bancshares, Inc.; Forsyth (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits with HSA match

401(k) with company match & ESPP

Generous PTO & holidays

Tuition reimbursement & bonuses

Employee Stock Purchase Plan

Job summary

First Mid Bancshares, Inc. in Forsyth, IL is seeking a customer-focused banking professional. The role involves assisting customers with transactions, opening accounts, and promoting banking products to meet their financial needs.

The position emphasizes accuracy, compliance training, and strong client relations to deliver a personalized banking experience in a community-focused environment.

Qualifications

• High School Diploma/GED required.
• 1+ year of customer service and cash handling experience preferred.
• Successfully completes required compliance and training curriculum.

Responsibilities

• Create a quality service experience by ensuring timely resolution to customer needs and satisfaction.
• Abides by service standards, including greeting customers and making them feel welcome.
• Process transactions with accuracy and efficiency within policy guidelines.
• Gain manager assistance for suspicious transactions and obtain approvals as needed.
• Adheres to bank policies, security, and operational procedures.
• Open accounts and perform changes to existing accounts as requested.

Skills

Customer service

Cash handling

Microsoft Office

Education

High School Diploma/GED

Job description

First Mid Bancshares, Inc. in Forsyth, IL is seeking a customer-focused banking professional. The role involves assisting customers with transactions, opening accounts, and promoting banking products to meet their financial needs.

The position emphasizes accuracy, compliance training, and strong client relations to deliver a personalized banking experience in a community-focused environment.