Customer-First Universal Banker | Growth & Benefits

First Mid; Savoy (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, dental & vision coverage withH

401(k) with employer match

Employee Stock Purchase Plan

Generous PTO, holidays & parentalleave

Tuition reimbursement

Performance-based bonuses

Job summary

First Mid Bancshares, Inc. seeks a customer service representative to provide a high-quality banking experience for customers. You will handle transactions, open accounts, and support branch operations with a focus on accuracy and policy compliance.

This role offers a comprehensive Total Rewards program including health coverage, a 401(k) plan with company match, and opportunities for bonuses based on performance. Strong communication and computer skills are essential for success.

Qualifications

• Candidate should have strong computer skills and be proficient with Microsoft Office applications.
• Experience in customer service or cash handling is preferred.
• Ability to learn and follow bank policies and procedures.

Responsibilities

• Create a quality service experience by resolving customer needs promptly and accurately.
• Process transactions with accuracy and efficiency within policy guidelines.
• Open accounts and perform basic banking operations as requested by customers.
• Maintain cash drawer and balance at end of shift and assist with branch duties.

Skills

Microsoft Office

Education

High School Diploma/GED

Job description

First Mid Bancshares, Inc. seeks a customer service representative to provide a high-quality banking experience for customers. You will handle transactions, open accounts, and support branch operations with a focus on accuracy and policy compliance.

This role offers a comprehensive Total Rewards program including health coverage, a 401(k) plan with company match, and opportunities for bonuses based on performance. Strong communication and computer skills are essential for success.