Universal Banker: Sales & Service Pro

Central-Bank-c44c5195; Warrensburg (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Central Bank in Warrensburg, MO is seeking an entry-level Universal Banker to identify customer needs, recommend bank solutions and meet monthly sales and referral goals. The role combines account openings, teller duties, and customer service.

You will welcome customers, document deposits, manage accounts, and balance cash drawers while using product knowledge to support conversations and referrals. Regular training and growth opportunities are provided.

Qualifications

• High school diploma or equivalent required.
• Customer-service, retail, cash-handling or sales experience preferred.
• Basic math, computer and typing skills.
• Strong communication skills and comfort initiating customer conversations.
• Attention to detail, good judgment and ability to handle confidential information.
• Regular and punctual attendance with flexibility to work assigned hours, including rotating Saturdays.

Responsibilities

• Welcome customers, assess their needs and explain relevant personal and business deposit products and services.
• Open and accurately document checking, savings, certificates of deposit, safe deposit boxes, IRAs, online banking, debit cards, credit cards and other approved products within role authority.
• Complete account maintenance, research, stop payments, address changes, check orders, funds transfers and other service requests.
• Process teller transactions and balance a cash drawer when assigned.
• Resolve routine customer concerns and involve the Branch Lead or appropriate partner when additional authority or expertise is needed.
• Build knowledge of Bank products, digital tools and business partners to support effective customer conversations and referrals.

Skills

Strong communication skills

Basic math

Computer skills

Typing skills

Education

High school diploma or equivalent

Job description

Central Bank in Warrensburg, MO is seeking an entry-level Universal Banker to identify customer needs, recommend bank solutions and meet monthly sales and referral goals. The role combines account openings, teller duties, and customer service.

You will welcome customers, document deposits, manage accounts, and balance cash drawers while using product knowledge to support conversations and referrals. Regular training and growth opportunities are provided.