Relationship Banking Associate: Entry-Level Sales & Service

Central Bancompany; Odessa (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Central Bancompany in Odessa, MO is seeking an entry-level Universal Banker to grow relationships and drive sales while opening and servicing accounts. You will identify customer needs, explain deposit products, and handle teller duties without compromising sales goals.

You will welcome customers, document transactions, build product knowledge, pursue referrals, and stay compliant with banking standards through consistent follow-up and coaching.

Qualifications

• High school diploma or equivalent required.
• Customer-service, retail, cash-handling or sales experience preferred.
• Basic math, computer and typing skills.
• Strong communication skills and comfort initiating customer conversations.
• Attention to detail, good judgment and ability to handle confidential information.
• Regular and punctual attendance with flexibility to work assigned hours, including rotating Saturdays.

Responsibilities

• Welcome customers, assess their needs and explain relevant personal and business deposit products and services.
• Open and accurately document checking, savings, CDs, IRAs, online banking, debit cards, credit cards and other approved products within role authority.
• Complete account maintenance, research, stop payments, address changes, check orders, funds transfers and other service requests.
• Process teller transactions and balance a cash drawer when assigned.
• Resolve routine customer concerns and involve the Branch Lead or appropriate partner when additional authority or expertise is needed.
• Build knowledge of Bank products, digital tools and business partners to support effective customer conversations and referrals.

Skills

Customer service

Cash handling

Sales experience

Communication skills

Attention to detail

Confidential information handling

Punctuality / reliability

Computer skills

Typing

Education

High school diploma or equivalent

Job description

Central Bancompany in Odessa, MO is seeking an entry-level Universal Banker to grow relationships and drive sales while opening and servicing accounts. You will identify customer needs, explain deposit products, and handle teller duties without compromising sales goals.

You will welcome customers, document transactions, build product knowledge, pursue referrals, and stay compliant with banking standards through consistent follow-up and coaching.