Relationship Banker: Service, Referrals & Growth

Central Bank; Wildwood (MO); On-site; USD 38,000 - 54,000; Full time

Job summary

Central Bank in the St. Louis region seeks a Universal Banker to deliver exceptional customer experience by handling teller transactions and personal banking services.

You will be the main point of contact for customers, identifying financial needs and offering suitable solutions. You will open and maintain consumer accounts, participate in referral programs to support branch growth, balance cash drawer, and ensure compliance with Bank Secrecy Act and security standards while providing friendly,

Qualifications

• Strong customer service and relationship-building skills.
• Ability to identify customer needs and recommend appropriate solutions.
• Balance service and sales responsibilities in a fast-paced environment.
• Sound judgment and ability to handle confidential information appropriately.

Responsibilities

• Process customer transactions accurately and efficiently.
• Open and maintain consumer accounts with accuracy and compliance.
• Engage customers to identify financial needs and recommend products.
• Participate in referral programs to support branch growth.
• Maintain cash drawer within limits and ensure accuracy.
• Provide exceptional customer service in-person and by phone.

Skills

Customer service

Relationship-building

Attention to detail

English proficiency

Sales/referrals

Discretion

Education

High school diploma or equivalent

Job description

Central Bank in the St. Louis region seeks a Universal Banker to deliver exceptional customer experience by handling teller transactions and personal banking services.

You will be the main point of contact for customers, identifying financial needs and offering suitable solutions. You will open and maintain consumer accounts, participate in referral programs to support branch growth, balance cash drawer, and ensure compliance with Bank Secrecy Act and security standards while providing friendly,