Relationship Banking Associate — Entry-Level Sales & Service

Central-Bank-c44c5195; Odessa (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Central Bank in Odessa, MO is seeking an entry-level Universal Banker to identify customer needs, recommend banking solutions and meet monthly sales goals while handling teller tasks.

You will open and service accounts, conduct transactions, and build product knowledge to drive referrals and deepen customer relationships.

This on-site role offers regular hours and rotation of Saturdays, with opportunities for growth in retail banking.

Qualifications

• High school diploma or equivalent.
• Customer-service, retail, cash-handling or sales experience preferred.
• Basic math, computer and typing skills.
• Strong communication skills and comfort initiating customer conversations.
• Attention to detail and ability to handle confidential information.
• Regular and punctual attendance with rotating Saturdays.

Responsibilities

• Welcome customers, assess needs and explain relevant personal and business deposit products and services.
• Open and accurately document checking, savings, certificates of deposit, safe deposit boxes, IRAs, online banking, debit cards, credit cards and other approved products within role authority.
• Complete account maintenance, research, stop payments, address changes, check orders, funds transfers and other service requests.
• Process teller transactions and balance a cash drawer when assigned.
• Resolve routine customer concerns and involve the Branch Lead or appropriate partner when additional authority or expertise is needed.
• Build knowledge of Bank products, digital tools and business partners to support effective customer conversations and referrals.

Skills

Customer service

Sales

Cash handling

Communication

Attention to detail

Typing skills

Education

High school diploma

Job description

Central Bank in Odessa, MO is seeking an entry-level Universal Banker to identify customer needs, recommend banking solutions and meet monthly sales goals while handling teller tasks.

You will open and service accounts, conduct transactions, and build product knowledge to drive referrals and deepen customer relationships.

This on-site role offers regular hours and rotation of Saturdays, with opportunities for growth in retail banking.