Universal Banker II — Customer Growth & Service

United Fidelity Bank, fsb; Chicago (IL); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Job summary

United Fidelity Bank, fsb, in Chicago is seeking a Universal Banker II to be the friendly face of the bank, delivering high-quality customer service and managing teller duties. You will educate customers on products, open new accounts, handle cash, and support branch growth through community engagement.

The role requires strong communication, cash handling experience, and the ability to cross-sell and resolve issues, while complying with privacy and regulatory requirements.

Qualifications

• Two or more years banking experience required.
• Cash handling experience required.
• Minimum two years in a customer contact/sales position or equivalent preferred.

Responsibilities

• Provide a complete range of customer services, thoroughly explain products/services, gather customer information, and open/maintain accounts.
• Proactively cross-sell bank products based on customer needs.
• Perform teller duties and verify money/transactions; input wire transfers.
• Balance vault/branch daily and review branch reports; assist management.

Skills

Customer service

Communication

Analytical skills

Microsoft Outlook

Education

High School Diploma or GED

Tools

Microsoft Outlook

Job description

United Fidelity Bank, fsb, in Chicago is seeking a Universal Banker II to be the friendly face of the bank, delivering high-quality customer service and managing teller duties. You will educate customers on products, open new accounts, handle cash, and support branch growth through community engagement.

The role requires strong communication, cash handling experience, and the ability to cross-sell and resolve issues, while complying with privacy and regulatory requirements.