Branch Banking Pro: Customer Care & Growth

United Fidelity Bank; Chicago (IL); On-site; USD 29,000 - 32,000; Full time

Job summary

United Fidelity Bank in Chicago seeks a Universal Banker II to deliver high-quality customer service and act as the face of the branch for existing and prospective customers. Weekend and evening shifts may be required.

This role handles teller duties, opens new accounts, processes wires and cash items, and proactively cross-sells bank products while upholding privacy, security, and regulatory requirements to support branch growth and community engagement.

Qualifications

• Customer-focused service mindset required.
• Strong written and verbal communication.
• Ability to analyze information and use sound judgment.

Responsibilities

• Provide a complete range of customer services and explain products.
• Open new accounts and maintain existing accounts.
• Handle teller duties and balance cash drawer daily.

Skills

Customer service

Interpersonal communication

Analytical thinking

Time management

Microsoft Outlook

Education

High School Diploma or GED

Tools

Outlook

Job description

United Fidelity Bank in Chicago seeks a Universal Banker II to deliver high-quality customer service and act as the face of the branch for existing and prospective customers. Weekend and evening shifts may be required.

This role handles teller duties, opens new accounts, processes wires and cash items, and proactively cross-sells bank products while upholding privacy, security, and regulatory requirements to support branch growth and community engagement.