Universal Banker I: Service & Transactions

Southwest Bank; Odessa (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Southwest Bank is seeking an entry-level Universal Banker I in Odessa, TX to provide superior customer service and accurate transaction processing. You will serve as teller and platform banker, handling deposits, payments, and basic banking tasks.

You will identify customer needs, promote products, open accounts, and support branch operations while maintaining compliance and professionalism in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• Cash handling experience preferred.
• familiarity with online banking and debit card processing.
• Excellent customer service and problem-solving abilities.

Responsibilities

• Operate teller station and process deposits, withdrawals, and payments.
• Identify customers and refer to officers for exceptions.
• Open new personal and business accounts.
• Promote bank products and refer customers to appropriate personnel.
• Balance cash drawer daily and follow policy.
• Ensure compliance with security and regulatory requirements.
• Assist with wires, debit cards, and other transactions as needed.
• Support branch opening and closing procedures as assigned.

Skills

Cash handling

Customer service

Problem-solving

Verbal communication

Written communication

Attention to detail

Professionalism

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Banking software

Job description

Southwest Bank is seeking an entry-level Universal Banker I in Odessa, TX to provide superior customer service and accurate transaction processing. You will serve as teller and platform banker, handling deposits, payments, and basic banking tasks.

You will identify customer needs, promote products, open accounts, and support branch operations while maintaining compliance and professionalism in a fast-paced environment.