Universal Banker II: Client Growth & Service Expert

SouthState Bank; Denton (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

SouthState Bank is seeking a Universal Banker in Denton, TX to serve as a single point of contact for customers in the branch. The role combines teller and financial services responsibilities, focusing on customer service, account management, and relationship expansion.

The position requires knowledge of banking products, compliance with regulations, and the ability to discuss self-service options with customers. Regular duties include processing transactions and supporting branch operations.

Qualifications

• Education: High School diploma or equivalent.
• Experience: Cash handling, sales, customer service. Previous banking experience preferred.
• Skills: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English.

Responsibilities

• Serve customers quickly, accurately, efficiently, and confidentially per Service Standards.
• Identify customer needs and expand relationships by referrals.
• Process transactions for savings, checking, and loan accounts.
• Explain policies and procedures; resolve customer problems with courtesy.
• Maintain branch security procedures and accurate records.

Skills

Cash handling

Sales

Customer service

English proficiency

Education

High School diploma or equivalent

Job description

SouthState Bank is seeking a Universal Banker in Denton, TX to serve as a single point of contact for customers in the branch. The role combines teller and financial services responsibilities, focusing on customer service, account management, and relationship expansion.

The position requires knowledge of banking products, compliance with regulations, and the ability to discuss self-service options with customers. Regular duties include processing transactions and supporting branch operations.